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Imagine having your own experienced and knowledgeable account manager watching over your needs at all times, imagine that person supported by a team of enthusiastic and dedicated people who understand your organisation; who understands your concerns, your needs. Imagine being able to talk to a person rather than an automated service. Imagine all this and you have ECA.

ECA is not just a family business but it is a people business. When you retain ECA you retain professional people. People give advice: people negotiate - systems exchange data. This is why we put so much time, effort and investment into our people. This is why we have been Investors In People since 1993.

This is why our people put so much time, effort and resource in to your organisation. We live and breathe your ideals and values. To do this we have to talk to you and more importantly we listen.


Retaining ECA is about retaining people: people to focus on your needs; your values, your objectives. ECA is structured to reflect this, with 4 key company areas:

diagram of 4 main company areas - directors at top level. below it are negotiations & Utility Connections, HR & IT, SME & Medium Groups, Medium & Major Groups


In 1993 we were first recognised as Investors In People, being only the third company in Sheffield to receive this standard and having achieved accreditation in a record 3 months. We remain Investors In People, with our most recent accreditation coming in 2004.