Client Services

At ECA our family of over 40 energy specialists focus on nothing but delivering the best possible business energy solutions for each and every client.

Our dedicated supplier management service gives you total peace of mind by validating every invoice against supplier contracts and quickly and efficiently resolving queries with suppliers on your behalf.

The supplier management team also compile unique benefit reports to provide detailed information and advice on your energy requirements to ensure you are getting the very best value.

This work is overseen by a dedicated client Account Manager who ensures that all individual client needs are met.

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“ECA listened to what we wanted and then worked with the suppliers and ourselves to reconcile our requirements to the opportunities available to us, rather than expect us to change to an off the shelf product” - Roy Badcock, Head of Service and Operations, Cambridge Building Society